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Question

Question

Laserfiche installation keeps trying to install Office add-ins

asked on April 6, 2016 Show version history

Hi,

 

Just wondering if anyone else has encountered this.

I'm deploying Laserfiche Client Ver 10.00 applications to 150 workstations using MS SCCM with group policy. Some of the workstations are failing at the post installation step due to failure to install Office 2007 Add-ins. These workstations have MS Visio viewer 2007 installed along with MS Office 2010 suite.

It looks to me that Laserfiche is trying to install office 2007 add-ins for Word/Excel/PowerPoint as it has found MS Visio 2007 installed on these pc's. The installation continues to install office add-ins. You have to kill the installation process to end the installation.

The installed application works fine even after terminating the installation.

I've replicated the same issue in my lab also. Attached are the logs and screen shots of the error.

Any suggestions or help to resolve this issue would be greatly appreciated.

Thanks

Scrn-1.png
Scrn-2.png
Scrn-1.png (136.05 KB)
Scrn-2.png (69.25 KB)
O2007PIA-log.txt (45.89 KB)
setup-log.txt (4.82 KB)
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Replies

replied on May 30, 2017

I'm having the same issue. Have you resolved it yet or still waiting on an answer?

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