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Question

Question

Quick fields storing unidentified documents twice

asked on April 4, 2016 Show version history

I have a quick fields session set up to do the following:

1. retrieve PDFs from outside a repository, generate images for the PDFs, extract text from the PDFs, and keep the PDF file

2. Identify the document based on a pattern in the name

3. Send unidentified documents to a directory in the repository.

When the session is set to immediately store documents, any unidentified documents will store to the repository, but not in any directory in the repository. When I close the session out and open it back up again, the document still appears under unidentified documents. I can then manually sent it to the repository, and it will write to the correct directory.

This does not seem to happen when the session is set to store documents manually. This also doesn't seem to happen when the session doesn't keep the PDF and documents are stored immediately. I think I can come up with a workaround, but I would like to know why this is happening. Any ideas?

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Replies

replied on April 4, 2016 Show version history

Hi Margaret, 

I checked this out and it seems to be a bug. Thanks for bringing it to our attention! 

If you'd like to be notified when a fix is available, you can ask your VAR to open a support case. 

 

Update:

This has been fixed in Quick Fields 10. 

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