Hi all,
When I open a form on Mobile, the FAQ bar displays briefly the disappears after a couple of seconds or when I touch it.
Had anyone else seen this behaviour? I didn't see it listed as a known issue.
Ben
Hi Ben
FAQ is not supported in current Laserfiche mobile App, it's a feature on our to do list. So it sounds like a bug that it shows it for a couple seconds because it's supposed to be hidden.
One question though, when you are using the FAQ, do you mostly read the content, or you need to launch the Discussion and do more posting?
Hello Ben,
To clarify, is this through the Mobile App, or just through the Mobile Web Browser?
Hi Andrew,
I have the problem with the Mobile App. The Mobile Web Browser works fine.
-Ben
Hi Ben
FAQ is not supported in current Laserfiche mobile App, it's a feature on our to do list. So it sounds like a bug that it shows it for a couple seconds because it's supposed to be hidden.
One question though, when you are using the FAQ, do you mostly read the content, or you need to launch the Discussion and do more posting?
Hi Julia,
This is for a demo system and I have no use-case at present. Just wanting to show Laseriche with all the bells and whistles.
Hello Ben,
We were able to recreate and see your issue via the credentials you provided. Would you be able to open a support case, so that we can work with you more there and also so we can get an SCR filed for it as well.
Regards,
Hi Andrew,
Will do.
-Ben