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Question

Question

Workflow "Route Entry" object refresh

asked on April 1, 2016

Currently we have a WorkFlow with a "Retrieve Field Values" object that is followed by a "Route Entry" object. The "Route Entry object's e-mail has re-send checked and the body references comments stored as a multi-value field in the template. The email references other metadata fields as well but they are not likely to change after "Retrieve Field Values" but the comments could.  The e-mail prompts for changes to Metadata fields for the exit condition to be met.

 

How do I ensure that any metadata fields changed during the "Route Entry" object's wait are included in follow up emails?

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Replies

replied on April 1, 2016

Retrieve Field Values gets the values as they are at that moment in time. If you want the current values, you should use the field tokens provided by the Route to Folder activity.

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