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Question

Question

text redaction issue

Laserfiche
Updated April 11, 2016
asked on March 30, 2016

I'm working with one of my clients and I've seen an weird issue. I believe I understand why but was wondering if anyone knows of a resolution:

Redactions using the text from native client (in this case; Adobe) are not translating perfectly to the image in Laserfiche. For example, they import a document and use native text extraction, they redact text from the text file, and the redaction bar does not cover the text completely on the image. The documents are in PDF format and they also have a slightly skewed resolution (roughly 2460x3000) due to the records program they are using to import the documentation into the repository.

 They use 9.1.1 sp1

I assume that this is due to using redaction tools in Laserfiche on non-Laserfiche OCR'd text but I'm unsure. It also likely has something to do with the image size. Has anyone seen something like this before? Does anyone know if a fix?

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Answer

SELECTED ANSWER
replied on April 11, 2016

Brian,

You get more functionality having the documents in TIF format in Laserfiche as you are not bound by the license constraints of Adobe and can manipulate the image in much more detail. My advise would be to store the documents in Laserfiche in TIF format. They can be converted to PDF when they leave Laserfiche so if it's a preference thing that should hopefully address that one. smileyyes

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Replies

replied on April 11, 2016

Anyone have any ideas on this?

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replied on April 11, 2016

Hi Brian,

 

Sounds like you have hit a limitation of PDF vs TIFF here. Is there a reason the user cannot save the document in LF in TIF format?

 

Cheers!

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replied on April 11, 2016

Chris,

Its just a preference thing. I actually was able to get it working as Tiffs but they would like to keep them in the pdf format. Is this just something they will have to adjust to when it comes to format? 

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SELECTED ANSWER
replied on April 11, 2016

Brian,

You get more functionality having the documents in TIF format in Laserfiche as you are not bound by the license constraints of Adobe and can manipulate the image in much more detail. My advise would be to store the documents in Laserfiche in TIF format. They can be converted to PDF when they leave Laserfiche so if it's a preference thing that should hopefully address that one. smileyyes

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replied on April 11, 2016

Ok, thanks for the advice Chris.

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