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Question

Docusign setup questions

asked on March 18, 2016

I am currently looking to setup docusign integration for a customer, but unfortunately I am unable to find this setup option from my docusign web based preference.  Is there  a thick client that I need to download onto the webaccess server?

 

docusign webbased.

 

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Answer

SELECTED ANSWER
replied on March 18, 2016

It looks like the "Connect" feature is not currently enabled for this account. Fortunately, that should be simple to fix:

1. Go to the 'Features' section under Account Administration

2. Find the DocuSign API section (pretty far down the page) and enable "DocuSign Connect"

I will file a request to our documentation team to note that you may need to enable the feature. Thank you for bringing it to our attention.

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replied on March 18, 2016

Thanks Brianna.

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