Howdy,

 I am new to Laserfiche and was wondering if someone could assist in figuring out what I need to do to fix our current issue. Most users who have access to Forms have no issues logging in. It is the new users that do. When attempting to log in, the following message generates:

"An error occurred during login. Please try again or, if the issue persists, contact your system administrator."

If I grant the user Form Admin rights (set their role to Admin), the user is able to login. The problem is the new users are only form submitters not admins. Under the System Security option, the users are set to 'Basic User'. Not sure what other information to provide but any feedback is greatly appreciated!

Thanks in advance,

Norma Madrigal