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Question

Question

How can we delete a "Saved search" when using WebAccess V10.0 ?

asked on March 7, 2016

Hi,

I have tried to delete one saved search that should not be used anymore and I have not found a place to do so when using WebAccess version 10.0.

Can someone let me know where that function is? or add that feature in the next revision?

Thanks

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Replies

replied on March 7, 2016

When you load a saved search a trashcan icon appears here:

 

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replied on March 7, 2016 Show version history

Hi Robert,

I think I am currently facing a bug when using another languagepack.  That "My saved search" link doesn't appear after selecting a saved search. 

I am currently working on a support case related to that language pack issue but I am then also finding that the delete icon doesn't show up as well when the "My saved search" dropdown doesn't show up.  This is the reason why I am not able to delete a search profile.

Thanks for your feedback

 

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replied on March 7, 2016

This is a bug that has been filed as SCR 141428. The issue seems to occur when the web browser language is not English and when selecting a saved search that has accented characters in the name.

Your support case and this thread will be updated where there is a resolution.

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replied on March 14, 2016

This should be fixed in 10.1.  The issue is not with accented characters; instead Web Access does not handle long saved search names well when the UI is in French (or some other language where the strings are wider than in English).

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replied on March 15, 2016

Thanks Andrew

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replied on April 26, 2016

As Andrew stated above, this issue was addressed and fixed in Web Access 10.1. 

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