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Question

Question

Office metadata issue

asked on March 1, 2016 Show version history

My client is experiencing issues with the office integration, whenever they try to save to laserfiche, when they are putting in metadata information, in the field named "Client Name"(it is a dropdown). They begin to type into it and the list responds accordingly and it highlights the name that matches with what they were typing, but when they go to click the name or press enter(still highlighted), it will choose the name that is visible at the top of the list(at the time) instead. They have tried this in word, excel, and outlook. They have run a repair on the integration, and the current version is 9.1.1.482. Their current office install is 14.0.7166.5000 (32-bit).

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Replies

replied on March 13, 2016

Hi Racardo,

Thanks for your feedback. I have confirmed that this is a bug and it will be included in next release.

 

Thanks,

Qinmei

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