Question

error 784

Laserfiche

Updated March 1, 2016

asked on March 1, 2016

Hi There, It would seem that many answers are posted regarding Error 784 and 781 - however - Ive got something different... we run 2 branches - the branch where the LF server is - works perfectly, next door to us - is a second branch that connects over a wireless connection to the main branch, all connectivity works, all suggested LF ports opened, yet I can not connect from the 2nd location to the primary (where the Repository is being called from) doesn't matter how I try to open LF - by Attaching to repository via the IP, or connecting to it normally... 1 event has been recorded - (below) does anybody have any ideas of what I can try next please?

thanks a mill - Andre

Fault bucket 50, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: LF.exe
P2: 9.2.0.343
P3: 5425b176
P4: 571e
P5: 257
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Users\Andre_admin\AppData\Local\Temp\WER1216.tmp.appcompat.txt
C:\Users\Andre_admin\AppData\Local\Temp\WER3DA9.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Andre_admin\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_LF.exe_31d9c4a38ff4cea9f94abca7b4e5f6d6435e3d_2f276978

Analysis symbol:
Rechecking for solution: 0
Report Id: 09a17ea0-df94-11e5-aa7d-d02788e607f0
Report Status: 0

0 0

Replies

replied on March 1, 2016

Some ideas:

- Can you ping the IP of the LF server machine?

- It could be that the LF server is timing out attempting to do a reverse dns lookup on your client machine. Try this KB to disable reverse dns lookup.

- Error 784 can mean there is a firewall blocking the requests.

1 0

replied on March 1, 2016

Yes, can ping the server across the wireless link, can open shares - the networks works fine, good Ping replies from the server .let me try disabling reverse DNS lookups - I'll try today and will send you feedback - thanks for the help! :-)

0 0

replied on March 1, 2016

Can you turn on tracing in the Client? Go to Help - About and click the Tracing button. Enable the logs and try to attach. Then turn off the logs and see if there are any specific messages.

Is Laserfiche on a non-default port? When you attach have you tried ipaddress:port?

0 0

replied on March 1, 2016

Thanks - let me try this today and I'll get back to you with some results - thanks :-)

0 0

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error 784

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