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Question

Question

Outlook and Laserfiche modal behavior when sending email from Laserfiche

asked on February 24, 2016

When you send an email from Laserfiche (right-click on a doc and choose "Email Document"), and then click "Create Email", Laserfiche opens a new email message in Outlook and attaches the message as expected, however, it also leaves a modal "Laserfiche - Downloading" dialog open that requires you to either immediately send the email, or close it without sending in order to dismiss the dialog and do any further work in Laserfiche or Outlook.

Use case: If a user needs to search in Outlook for an email address to use for the message just created by LF, their only choice once with the current behavior is to close the new message and save it as a Draft to regain control in Outlook, and then open the draft and finish the email.

 

Is there any way to have Laserfiche open the new message, add the attachments and then auto-dismiss the dialog so it doesn't freeze both Outlook and Laserfiche?

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Replies

replied on February 24, 2016

Set the trustee attribute [Settings]ModalOutlookEmailDialog to No. You can set it on the Everyone group to make it global for your repository.

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replied on February 24, 2016

Perfect! Thanks!

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