You are viewing limited content. For full access, please sign in.

Question

Question

Workflow recreates a folder that exists - on top of the existing one

asked on February 24, 2016

Routing decision looks to identify a document and if the document meets the conditions it routes to a folder.  The folder exists and is linked.  The actions says create the folder if it does not exist.  The Workflow recreated the folder, sends an e-mail it created the folder, and adds the document into the folder.  All documents in the folder still exist and the folder, if watches keeps showing w new creation time.  Attaches is a clip of the routing decision.  The identification of the correct documents for each branch works fine.  But the route to the folder is the one that recreates the folders each time.  Any idea why it does not route but recreates the folder then routes the document? 

ROuting decision problem.jpg
0 0

Replies

replied on February 24, 2016

That usually happens when the user specified in the connection profile does not have rights to see the existing folder.

0 0
replied on February 24, 2016

In this case it is using a service account with complete Admin rights so it can see and do everything

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.