You are viewing limited content. For full access, please sign in.

Question

Question

Posting times out after 2 minutes

Laserfiche SDK
Updated February 24, 2016
asked on February 24, 2016

We have a customer that uses an older version of one of our products that has to use the 8.0 toolkit to post to LFS.  The posting works, but if the document has a large number of pages, the posting times out after 2 minutes.  The timeout happens at exactly 2 minutes every time, so I'm confident that this is due to a setting in LFS.  Does anyone know of a way to increase this timeout interval?

0 0

Replies

replied on February 24, 2016

Do you know which SDK method is being called to trigger the timeout? The normal request timeout in LFSO is 15 minutes, I don't think a 2 minute timeout exists anywhere in LFSO or LFS.

0 0
View 3 previous replies
replied on February 24, 2016

I'm not sure the method that is being used, but I'm getting a Laserfiche-returned error at EXACTLY the two minute mark: "Import failed while creating new document (\\Operations...\January 19 2016). (Unable to delete document.) The object needs to be refreshed before it can be updated".

 

I have tried importing it using a newer version of the program that uses the 8.3 toolkit, and it posts successfully.  I have to note, however, that it took less than 2 minutes and this was a somewhat manual process that won't work for a long term solution.

0 0
replied on February 24, 2016

When you say "posts", do you mean the application is using LFSO or the DocumentImporter class to create a new document and save the pages? We might be talking about two different things here.

0 0
replied on February 24, 2016

It's using "DocumentProcessor" to import the images from file.  According to our developer, the immediate next line is "LFDocument.Update()"

0 0
replied on February 24, 2016

I can't think of anything off the top of my head, please open a support case so we can get the trace logs necessary to track down the problem.

0 0
replied on February 24, 2016

I tried to earlier, but I guess I phrased the question wrong and Raymond told me to focus here.  I'll try opening one again with a bit better phrasing of the question.  Thanks!

0 0
replied on February 24, 2016

LFSO tracing for version 80 through 8.3 instructions can be found KB 1012559

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...