Hi all,
We have customers that work with case folders. At the moment, to be able to use BPM easily and have quick access to the tasks of all the cases, Laserfiche requires a document to be selected. The preview pane doesn't curently work folders. There is a button to display tasks associated with folders but the solution isn't nearly as smooth as it is with documents.
That means, a template with all the case metadata needs to be created. Which is fine - and works - but breaks the paradigm of working with folders. In older systems, that means a re-development of the system to shift from folder-based case work to template-based case work.
Is there a solution or can I request this feature?
-Ben