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Question

workflow 9.2.0.167

asked on February 23, 2016

Are there any higher service packs for workflow 9.2.0.xxx? I cant find any information on the support site...

https://support.laserfiche.com/KB/1013523  

Having an issue with the services needing to be restarted to get workflows to run. 

Getting this output in wf logs from event viewer, 

Timestamp: 2016-02-23 20:18:18.517

Local Time: 2/23/2016 2:18:18 PM

Category: Errors

Machine: (removed)

Severity: Error

Application Domain: Laserfiche.Workflow.Subscriber.exe

Process Id: 1020

Process Name: C:\Program Files\Laserfiche\Laserfiche Workflow 9\Laserfiche.Workflow.Subscriber.exe

Win32 Thread Id: 9156 - IC StartingRules Worker Thread 1

Thread Name: IC StartingRules Worker Thread 1

Message: <Exception handlingInstanceId="1337bab0-544f-4dfe-b620-16b2b16fe29d">
  <Description>An exception of type 'Laserfiche.Connection.LFSOException' occurred and was caught.</Description>
  <DateTime>2016-02-23 14:18:18Z</DateTime>
  <ExceptionType>Laserfiche.Connection.LFSOException, Laserfiche.Workflow.Common, Version=8.3.0.0, Culture=neutral, PublicKeyToken=d8428ff9263e6cda</ExceptionType>
  <Message>Entry not found. [9001]</Message>
  <Source />
  <HelpLink />
  <Property name="LFROError">False</Property>
  <Property name="LFSOError">False</Property>
  <Property name="ErrorCode">9001</Property>
  <Property name="TargetSite">&lt;undefined value&gt;</Property>
  <Property name="HResult">-2146233088</Property>
  <StackTrace />
  <additionalInfo>
    <info name="MachineName" value="KARSOMAAPPS01" />
    <info name="TimeStamp" value="2/23/2016 8:18:18 PM" />
    <info name="FullName" value="Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=5.0.414.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
    <info name="AppDomainName" value="Laserfiche.Workflow.Subscriber.exe" />
    <info name="ThreadIdentity" value="" />
    <info name="WindowsIdentity" value="NT AUTHORITY\SYSTEM" />
  </additionalInfo>
  <InnerException>
    <ExceptionType>Laserfiche.RepositoryAccess.ObjectNotFoundException, Laserfiche.RepositoryAccess, Version=9.2.0.0, Culture=neutral, PublicKeyToken=3f98b3eaee6c16a6</ExceptionType>
    <Message>Entry not found. [9001]</Message>
    <Source>Laserfiche.RepositoryAccess</Source>
    <HelpLink />
    <Property name="ErrorCode">9001</Property>
    <Property name="ID">139101</Property>
    <Property name="RuleName">Trigger - Add New Client Name Workflow</Property>
    <Property name="WorkflowName">KIC Name Change - Updater Workflow</Property>
    <Property name="TargetSite">Laserfiche.RepositoryAccess.EntryInfo GetFromServer(Laserfiche.RepositoryAccess.HttpUrl, Int32, Boolean, Laserfiche.RepositoryAccess.Session)</Property>
    <Property name="HResult">-2146233088</Property>
    <StackTrace>   at Laserfiche.RepositoryAccess.Entry.GetFromServer(HttpUrl url, Int32 type, Boolean throwOn404, Session session)
   at Laserfiche.RepositoryAccess.Entry.GetEntryInfo(Int32 entryId, Session session)
   at Laserfiche.Connection.Lfso.RepositoryAccess91.LFDatabaseRA.GetEntryById(Int32 id)
   at Laserfiche.Workflow.Runtime.LaserficheEntryEvent.EnsureEntryLoaded()
   at Laserfiche.Workflow.ComponentModel.Conditions.Rules.EntryTemplateRule.Evaluate(IServiceProvider provider, LaserficheEntryEvent entryEvent, ConditionTraceContext context)
   at Laserfiche.Workflow.ComponentModel.CompositeConditionEx.Evaluate[T](IServiceProvider provider, T theEvent, ConditionTraceContext context)
   at Laserfiche.Workflow.ComponentModel.CompositeConditionEx.Evaluate(IServiceProvider provider, LaserficheEntryEvent entryEvent, ConditionTraceContext context)
   at Laserfiche.Workflow.Subscriber.Runtime.Evaluators.StartingRuleEvaluator.EvaluateRule(ConditionStartingRule startingRule, LaserficheEntryEvent entryEvent, String&amp; evaluationLog)
   at Laserfiche.Workflow.Subscriber.Runtime.Evaluators.StartingRuleEvaluator.EvaluateRules(EvaluationItem item, LaserficheEntryEvent entryEvent, List`1 startingRules)</StackTrace>
  </InnerException>
</Exception>

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Replies

replied on February 23, 2016

There were no service packs for 9.2.0, just the next version 9.2.1. The error above is not a bug. It indicates that an entry was deleted from the repository between the time Workflow got a notification of an event on it and the time it processed the event.

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