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Question

Question

Page count doesn't automatically change after deleting or adding pages

asked on February 12, 2016 Show version history

My coworker is deleting some pages from several documents in Laserfiche.

The page count on the bottom right corner doesn't change if she deletes or adds pages unless she closes the window and reopens it.

 

Example: The document she is viewing has 36 pages, she deletes 6 pages, yet it still shows page X of 36, instead of page X of 30.

 

This is only happening for her computer. She is on Laserfiche 10 client.

 

 

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Replies

replied on February 12, 2016

Is that the only strange behavior she is seeing? It sounds like the kind of error that would be a side effect of something larger.

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replied on February 12, 2016

Hi Robert,

 

From what they explained to me, that's the only issue she's having. Everything else seems to be working fine. Perhaps a reinstall of the LF10 client?

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replied on February 12, 2016

Yes, try a reinstall. If that doesn't work, please open a support case so we can diagnose the issue further.

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replied on February 12, 2016

I'll go ahead and do that. Thank you Robert!

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