The timestamp is set in military time and reporting and error since local time is reporting in standard time.
Is there a way to set the subscriber to standard time so they both read 1:10PM for example?
If it's sporadic, then yes. The Subscriber will reconnect after losing the connection to the Laserfiche Server. If it's continuous, then either the Laserfiche Server went down or the network connection between the 2 has a problem.
Event ID means nothing. Can you post the actual message, please?
Timestamp: 2016-02-08 21:10:12.917
Local Time: 2/8/2016 1:10:12 PM
Category: Errors
Machine: LASERFICHE
Severity: Error
Application Domain: Laserfiche.Workflow.Subscriber.exe
Process Id: 2720
Process Name: C:\Program Files\Laserfiche\Laserfiche Workflow 9\Laserfiche.Workflow.Subscriber.exe
Win32 Thread Id: 4700 - Fishery Notification Thread
Thread Name: Fishery Notification Thread
Message: <Exception handlingInstanceId="2533ba8c-63e2-4637-9cec-851000ad538e">
<Description>An exception of type 'Laserfiche.Connection.LFSOException' occurred and was caught.</Description>
<DateTime>2016-02-08 13:10:12Z</DateTime>
<ExceptionType>Laserfiche.Connection.LFSOException, Laserfiche.Workflow.Common, Version=8.3.0.0, Culture=neutral, PublicKeyToken=d8428ff9263e6cda</ExceptionType>
<Message>Could not connect to the Laserfiche Server.</Message>
<Source />
<HelpLink />
<Property name="LFROError">False</Property>
<Property name="LFSOError">False</Property>
<Property name="ErrorCode">797</Property>
<Property name="TargetSite"><undefined value></Property>
<Property name="HResult">-2146233088</Property>
<StackTrace />
<additionalInfo>
<info name="MachineName" value="LASERFICHE" />
<info name="TimeStamp" value="2/8/2016 9:10:12 PM" />
<info name="FullName" value="Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=5.0.414.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
<info name="AppDomainName" value="Laserfiche.Workflow.Subscriber.exe" />
<info name="ThreadIdentity" value="" />
<info name="WindowsIdentity" value="NT AUTHORITY\SYSTEM" />
</additionalInfo>
<InnerException>
<ExceptionType>Laserfiche.RepositoryAccess.NoConnectionException, Laserfiche.RepositoryAccess, Version=9.2.0.0, Culture=neutral, PublicKeyToken=3f98b3eaee6c16a6</ExceptionType>
<Message>Could not connect to the Laserfiche Server.</Message>
<Source>Laserfiche.RepositoryAccess</Source>
<HelpLink />
<Property name="ErrorCode">0</Property>
<Property name="Server">localhost</Property>
<Property name="Repository">Fishery</Property>
<Property name="User">WFUser$</Property>
<Property name="Thread">Fishery Notification Thread</Property>
<Property name="LastASN">158</Property>
<Property name="TargetSite">Void RefreshViaHttp()</Property>
<Property name="HResult">-2146233088</Property>
<StackTrace> at Laserfiche.RepositoryAccess.Server.RefreshViaHttp()
at Laserfiche.RepositoryAccess.RepositoryRegistration.GetServer()
at Laserfiche.RepositoryAccess.Session.get_ServerVersionNumber()
at Laserfiche.RepositoryAccess.Activity.NotificationManager.WaitForNotification(Int32 milliseconds)
at Laserfiche.Connection.Lfso.RepositoryAccess91.LFNotificationManagerRA.WaitGetNotification(Int32 timeoutMilliseconds)
at Laserfiche.Workflow.Subscriber.Runtime.Threads.NotificationThread.ListenToLaserfiche(LFDatabase database, Int64 lastASN)
at Laserfiche.Workflow.Subscriber.Runtime.Threads.NotificationThread.ListenToNotifications()
at Laserfiche.Workflow.Subscriber.Runtime.Threads.NotificationThread.Run(Object state)</StackTrace>
</InnerException>
Just looks like a mismatch due to military vs standard.
The timestamp is in UTC time and invariant format. The Local time is in the machine's Windows date format. There's no mismatch, it's by design to make it easier to track an issue properly in support cases no matter what timezone the customer is in.
Should I just ignore the error spams then? I just wanted to see if there was any way to clear error from reporting if this isn't a problem.
If it's sporadic, then yes. The Subscriber will reconnect after losing the connection to the Laserfiche Server. If it's continuous, then either the Laserfiche Server went down or the network connection between the 2 has a problem.
Reporting it about 50 times daily. I'll take a look at their connection. Thank you.
I wanted to take another look at this. Their connection at the school is very stable. But the LFWorkflow Subscriber is still reporting these.
Is there a setting in the Workflow Admin Console that can adjust the time?
No. It could also happen if the LFServer (or the SQL one behind it) is busy at that moment.
it reports once every 2 minutes. all day every day.
Is "Fishery" the only monitored repository for this Subscriber?
Yes. And it will be the only one.
Hi I am getting similar error on workflow server- frequently. can you let me know root cause and impact of this error, please. find following details on error -
LogName=LFWorkflow
SourceName=Laserfiche Workflow Subscriber
EventCode=100
EventType=2
Type=Error
ComputerName=WorkflowServer01.royallondongroup.com
TaskCategory=%1
OpCode=Info
RecordNumber=266
Keywords=Classic
Message=Timestamp: 2019-10-07 19:20:36.955
Local Time: 07/10/2019 20:20:36
Category: Errors
Machine: WorkflowServer01
Severity: Error
Application Domain: Laserfiche.Workflow.Subscriber.exe
Process Id: 4172
Process Name: D:\Program Files\Laserfiche\Laserfiche Workflow 10.2\Laserfiche.Workflow.Subscriber.exe
Win32 Thread Id: 1556 - RepositoryName Notification Thread
Thread Name: RepositoryName Notification Thread
Message: <Exception handlingInstanceId="620a976c-3035-45d2-b090-4524c8f62558">
<Description>An exception of type 'Laserfiche.Connection.LFSOException' occurred and was caught.</Description>
<DateTime>2019-10-07 20:20:36Z</DateTime>
<ExceptionType>Laserfiche.Connection.LFSOException, Laserfiche.Workflow.Common, Version=8.3.0.0, Culture=neutral, PublicKeyToken=d8428ff9263e6cda</ExceptionType>
<Message>Error encountered when receiving an HTTP response.</Message>
<Source />
<HelpLink />
<Property name="LFROError">False</Property>
<Property name="LFSOError">False</Property>
<Property name="ErrorCode">780</Property>
<Property name="TargetSite"><undefined value></Property>
<Property name="HResult">-2146233088</Property>
<StackTrace />
<additionalInfo>
<info name="MachineName" value="WorkflowServer01" />
<info name="TimeStamp" value="07/10/2019 19:20:36" />
<info name="FullName" value="Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=5.0.414.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
<info name="AppDomainName" value="Laserfiche.Workflow.Subscriber.exe" />
<info name="ThreadIdentity" value="" />
<info name="WindowsIdentity" value="<test\windowsidentityuser>" />
</additionalInfo>
<InnerException>
<ExceptionType>Laserfiche.HttpClient.HttpException, Laserfiche.HttpClient, Version=10.2.0.0, Culture=neutral, PublicKeyToken=3f98b3eaee6c16a6</ExceptionType>
<Message>Error encountered when receiving an HTTP response.</Message>
<Source>Laserfiche.HttpClient</Source>
<HelpLink />
<Property name="Server">intpen-laserfiche.royallondongroup.com</Property>
<Property name="Repository">RepositoryName</Property>
<Property name="User">WFUser$</Property>
<Property name="Thread">RepositoryName Notification Thread</Property>
<Property name="LastASN">1107</Property>
<Property name="TargetSite">Laserfiche.HttpClient.HttpResponse SendRequestWithCredentials(Boolean, Boolean)</Property>
<Property name="HResult">-2146233088</Property>
<StackTrace> at Laserfiche.HttpClient.HttpRequest.SendRequestWithCredentials(Boolean useKerberos, Boolean negotiateAuth)
at Laserfiche.HttpClient.HttpRequest.SendRequest()
at Laserfiche.RepositoryAccess.Activity.HttpNotificationManager.WaitForNotification(Int32 seconds)
at Laserfiche.Connection.Lfso.RepositoryAccess91.LFNotificationManagerRA.WaitGetNotification(Int32 timeoutMilliseconds)
at Laserfiche.Workflow.Subscriber.Runtime.Threads.NotificationThread.ListenToLaserfiche(LFDatabase database, Int64 lastASN)
at Laserfiche.Workflow.Subscriber.Runtime.Threads.NotificationThread.ListenToNotifications()
at Laserfiche.Workflow.Subscriber.Runtime.Threads.NotificationThread.Run(Object state)</StackTrace>
<InnerException>
<ExceptionType>System.ComponentModel.Win32Exception, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
<Message>An HTTP operation has timed out.</Message>
<Source />
<HelpLink />
<Property name="NativeErrorCode">12002</Property>
<Property name="ErrorCode">-2147467259</Property>
<Property name="TargetSite"><undefined value></Property>
<Property name="HResult">-2147467259</Property>
<StackTrace />
</InnerException>
</InnerException>
</Exception>
How do you fix this?