my problem is lookup sometimes taking long time to load is there away to prevent the user from pressing submit button until the lookup finishes loading?
it's a good idea and i'm doing that but the problem if the lookup is fired from drop down list in the first time i choose from the list the lookup fires and fill the field but when i choose another value from the lookup it takes quite some time to get the new data in that case if the user pressed the submit button it will be submitted with the old information before the lookup loads the new info.
Hi Ayman,
Another method is to incorporate a spinner/loader. This blocks the lookup button (and all fields) until the lookup has completed.
See https://answers.laserfiche.com/questions/109401/How-to-Create-a-Spinner-or-Loader-for-Forms#141837 and https://answers.laserfiche.com/questions/108471/Can-we-get-a-lookups-complete-custom-event-listener-please#121241
It might not work for the mobile apps because the Submit button exists in a different button bar.
Hope it helps.
-Ben
Hi Ayman,
You can make one of the fields populated from lookup data required to prevent users from submitting the form until the lookup is complete. And if you haven't already, try applying the latest hotfix for Forms to see if that'll improve lookup latency. Hope that helps!
unfortunately, we are using LF 9.2 and we can not upgrade our systems to LF 10 because of some missing features in 10 like custom buttons .
Hi Ayman, have you at least applied the latest hotfix for 9.2.1? This includes many of the updates made for Forms 10, rolled back for version 9.2.1, including the improvements made to handling lookup fields.
I'll give it a try, thanks
unfortunately still so slow. i had to disable these fields for 20 sec to be sure that all information is load.
it's not the best practice maybe it will take more 20 sec , but until i found a better solution.