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Question

Question

error message 6410

Updated January 20, 2016
asked on January 20, 2016

I am getting this error message when i am trying to import into Laserfiche??

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replied on January 20, 2016

Hi Lisa,

 

A few things to try.

https://www.laserfiche.com/support/webhelp/Laserfiche/9.0/en-US/ErrorMessages/lfmsg.htm#cshid=6410.htm

 

Not sure what version of Laserfiche you are running but there was a fix for this some time ago.

https://support.laserfiche.com/KB/1012760

 

I'm guessing you can open the file correctly in windows?

 

Hope this helps point you in the right direction! smileyyes

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replied on January 20, 2016 • Show version history

Are you using a *.lst file with your file import?  Can you make sure the file can be opened and that the paths in it are valid? 

Also, if that does not resolve it, there is a details button in the error message itself. Please open it and copy the contents into this thread.

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