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Question

Question

LF10 issue after deleting documents

asked on January 13, 2016

Hello, I have an issue with LF10.   After deleting documents they show up as they do in the screenshot below.  They stay this way in the search results until I click search again.   Refresh doesn't change.

 

Is this a bug that needs to be reported?

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Answer

SELECTED ANSWER
replied on January 15, 2016

This is a known issue. When you run a search, Laserfiche will exclude entries that are in the recycle bin when the search was started. However, if you delete entries after they have already been added to the search results, Laserfiche will not remove them from the search results. What it does instead is to rename the entries with a 36 character name that looks like what you've observed. If you rerun the search, because the entries are in the recycle bin when the search was started, they will disappear from the results.

The rename operation is done as part of an internal process of moving the entries to the recycle bin.

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Replies

replied on January 15, 2016

Is the search returning results from the Recycle bin?

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replied on November 28, 2016

Have you receive any solution?

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