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Question

How many instances of a Workflow run at a time?

asked on January 11, 2016

I created a "Send to Recycle Bin" workflow that allows the user to move the document to a "zzRecycleBin" folder in the repository. 

It has a "Deadline" activity. In the primary branch, I have a wait for entry change in case the administrators of the "zzRecycleBin" folder would like to restore the document.

If the document is not restored in 7 days, the entry gets moved to the deadline branch where it permanently deletes the document.

They are deleting quite a few documents per day and was working successfully until today. 

I am receiving the following error within Workflow Logs. 

----------------------------------------
Timestamp: 2016-01-11 16:32:06.088
Local Time: 1/11/2016 10:32:06 AM
Category: Activity
Machine: TDLFWORKFLOW1
Severity: Error
Application Domain: Laserfiche.Workflow.Service.exe
Process Id: 5532
Process Name: C:\Program Files\Laserfiche\Laserfiche Workflow 9\Laserfiche.Workflow.Service.exe
Win32 Thread Id: 4672 - 
Thread Name: 
Message: <Exception handlingInstanceId="9d130f90-940f-4114-9d66-437190f80bc0">
  <Description>An exception of type 'Laserfiche.LaserficheException' occurred and was caught.</Description>
  <DateTime>2016-01-11 10:32:06Z</DateTime>
  <ExceptionType>Laserfiche.LaserficheException, Laserfiche.Base, Version=9.0.0.0, Culture=neutral, PublicKeyToken=607dd73ee2bd1c00</ExceptionType>
  <Message>Workflow 'Send to Recycle Bin' did not start because an instance is already running. [0639-WF1]</Message>
  <Source />
  <HelpLink>Error Code 639</HelpLink>
  <Property name="ErrorId">639</Property>
  <Property name="AssemblyCode">WF</Property>
  <Property name="WorkflowName">Send to Recycle Bin</Property>
  <Property name="WorkflowId">28</Property>
  <Property name="TargetSite">&lt;undefined value&gt;</Property>
  <Property name="HResult">-2146233079</Property>
  <StackTrace />
  <additionalInfo>
    <info name="MachineName" value="TDLFWORKFLOW1" />
    <info name="TimeStamp" value="1/11/2016 4:32:06 PM" />
    <info name="FullName" value="Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=5.0.414.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
    <info name="AppDomainName" value="Laserfiche.Workflow.Service.exe" />
    <info name="ThreadIdentity" value="" />
    <info name="WindowsIdentity" value="TRIDAL01\DallasTrio" />
  </additionalInfo>
</Exception>
----------------------------------------
 

 

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Replies

replied on January 11, 2016

Are you running in Single Instance mode? Please see: https://support.laserfiche.com/KB/1013230

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