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Question

deactivate unable to find specific file

Quick Fields

Updated December 29, 2015

asked on December 29, 2015

When Deactivating Quickfields 9.0 I get the following error message.

I have tried to uninstall the product and use the supplied Deactivation application and also the command line

Any Assistance would be appreciated

Chris

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Replies

replied on December 29, 2015

maybe it has already been deactivated?

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replied on December 29, 2015

If you've been using the ActivationTool.exe utility to manually deactivate, it logs by default to C:\ProgramData\Laserfiche\LFActivationLog.txt. There may be more information there that could help with troubleshooting. If issues persist, you can open a support case and Laserfiche Support can assist you.

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Asked December 29, 2015
Updated December 29, 2015
117 views