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Question

Microsoft Excel Issues when stored in LF

asked on December 29, 2015

Because of the ease in which staff can collaborate on documents in LF, our company has begun to work completely in the program. However, certain staff who rely heavily on excel spreadsheets to capture and store data are experiencing quite a few issues with worksheets stored in LF.

Problems include (but may not be limited to): documents slow to open, LF tab appearing and disappearing, loss of data or information not being saved into the file--which includes the inability of other staff to see the most current changes in the document.

We originally began with LF Rio 9.1 and recently updated to 9.2. All staff utilize the most recent version of Microsoft Excel.

Are these issues indicative of Excel working within LF? If so, what are the best solutions to handling some/all of them? Are there any quick fixes or "work arounds" that I, as an administrator, should be aware of?

Thank you.

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Replies

replied on December 29, 2015

Hey Sonya,

 

Take a look at this link here if your users are using Excel 2013.

https://answers.laserfiche.com/questions/87433/Laserfiche-Excel2013-Addin-not-loading

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