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Question

How to calculate number of failed logins to WebLink

WebLink Laserfiche
Updated January 21, 2016
asked on December 28, 2015 • Show version history

I'm working with an organization that would like to calculate the number of daily logins that fail due to licensing constraints in WebLink. They can't afford the unlimited Public Portal, but have some room to expand their current setup. Can this be done through counting errors in the events log or elsewhere? 

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APPROVED ANSWER
replied on December 29, 2015

Hi Ryan,

Do they have audit trail? You could run reports on failed login operations, filtered for the public portal account user. 

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Replies

replied on December 30, 2015

Hey Justin, thanks for the answer. They do not have audit trail, but do have the integrator's toolkit. Any options there or do they need to get audit trail to get to the bottom of the issue?

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replied on January 21, 2016

This type of information is only available through the audit logs, it's not recorded anywhere else.

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