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Question

Weblink installation files - access denied

Updated December 9, 2015
asked on December 8, 2015

I can't download the installation files from the support site for Weblink 9. The web page says "access denied". I am logged into the support site.

https://support.laserfiche.com/GetFileRepositoryEntry.aspx?id=3232&mode=download

Can someone fix this issue so I can download the installation files?

Thanks in advance.

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Replies

replied on December 8, 2015

It seems to be working for me. Double check your login credentials. 

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replied on December 8, 2015

There seems to be a problem with the LSAP for the product itself, so you wont be able to download it.

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replied on December 8, 2015

Will I be able to activate it?

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replied on December 8, 2015

The answer to that is NO. This is an issue. How can I activate it?

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replied on December 9, 2015

I've let the Production and LSAP department know about it.  Please ask your VAR to call them to clear it up.

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