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Question

changing value when storing it to the REPO

asked on December 7, 2015 Show version history

Has anyone seen any issues with a submittal of a form changing a value when storing it to the REPO? I have a client who claims that a yes or no question keeps being reassigned a value of no when their customers choose yes in a job application form. 

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Replies

replied on December 9, 2015

Hello Dennis,

I'm curious what the actual process looks like in the process modeler.

For clarification, is your client saying the form is submitted with a “yes” typed in the form’s field but in the repository, the stored image will show in the image that the field’s value is “no”? Or are you referring to the metadata fields?  I'm thinking the field value is being changed by an activity at some point in the process before the form is stored into the repository as a image file, or in the case of metadata, the value isn't carrying over from forms.    

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replied on December 9, 2015

Hi there,

Once you submit the form, the variable get assigned a value. Please first check the Variable tab in the Reporting, what's the value after user submission.

It could be caused by:

1. The variable is not binding correctly with the field.

2. The variable binds with other forms, and its value get updated in later steps.

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