Question

root element workflow

Workflow

Updated February 23, 2017

asked on December 1, 2015

I have a machine that when starting "Workflow Designer" a root element is missing error comes up.

Clicking the help and copying the details yields the following:

Root element is missing.
---Stack Trace---

at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlReader.ReadToFollowing(String name)
at Laserfiche.Project.SettingsManager.get_CommonOptions()
at Laserfiche.Workflow.Designer.UI.DUIManagerSerializer.LoadStartupOptions()
at Laserfiche.Workflow.Designer.SingleInstanceDesigner.OnCreateMainForm()
at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnRun()
at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(String[] commandLine)
at Laserfiche.Workflow.Designer.SingleInstanceDesigner.Run()

***

clicking OK doesn't do anything - workflow just hangs on the splash screen without loading.

any ideas?

0 0

Replies

replied on December 1, 2015

Try deleting the XML files in C:\Users\USERNAME\AppData\Roaming\Laserfiche\WF and reopening the Designer.

3 0

replied on February 23, 2017

I had the same issue & this solved the problem for me.

2 0

replied on December 1, 2015

Is there an error also in the application evtx log or Workflow evtx log?

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replied on December 1, 2015

Just before I saw this I was able to restart the workflow service and log in with a different windows profile/login and get it to work. I'm going to login with my normal login and see if it still exists., and will see if there is an error too (Not tonight though!)

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root element workflow

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