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Question

Question

Is there a way to retrieve a form that has been accidentally submitted?

asked on December 1, 2015

Background info:

This form has two submit options, "Send Back for Changes" and "Approve"

"Send back" means if there are any changes needed on the form i.e wrong Gender, Birthdate etc, the person reviewing current form will note the changes in the comments section, and it will be sent back to the previous submitter to make the changes.

"Approve" means everything is okay and once submitted, it goes into a wait period until student's suspension is over. Then Workflow sends the form to the next user to finalize.

 

Issue:

Client called and told me she accidentally "Approved" the form instead of clicking "Send back for Changes"

 

Wants to know if it's possible to retrieve it, so she can finish editing, and send back to previous submitter.

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Answer

SELECTED ANSWER
replied on December 1, 2015

Unfortunately this is not possible to accomplish in Forms 9 or 10, per development once a form is submitted it can not send back to the submitter.

 

1 0
replied on December 1, 2015

Thank you for confirming Shule.

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