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Question

Question

There was an Unknown error (2001)

asked on November 26, 2015

When we try to open LF License Manager, we get this error "There was an Unknown error (2001)".

The account getting this error is a member of Domain Admin and this account is also added as License Administrator under License Manager.

Any suggestions?

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Replies

replied on December 3, 2015

Any suggestions from Laserfiche?

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replied on December 3, 2015

Hi Uzair,

We would need more information to figure out what is going on. With only the details provided, it's difficult to say why this error is appearing. 

  • What operating system you running in your environment?
  • What version of Laserfiche and License Manager you currently using? 
  • How many domains do you have in your enviroment?
  • Is this error only occurring with the single account or is it also happening with other accounts? 
  • When did you start noticing this error?  Did this error always occur with this account?

 

Engaging with these questions might provide some insight into the cause of the error or provide some more substance for other Laserfiche Answers members to weigh in on.

 

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