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Question

Question

Records menu bar not present

Records Management
Updated December 7, 2015
asked on November 24, 2015

Hi,

I have installed Laserfiche 9.2.1 version,in LF Client Application 'Records' folder is not showing in menu bar,but in admin console Records management feature is there and in web access its showing in menu bar,only LF Client having this issue,Is there any settings to be enable in LF Client?

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Replies

replied on December 4, 2015

If you log in with a different user, can they see the records tab in the Client? 

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replied on December 5, 2015

No,Actually i logged in with the admin user with all privileges assigned,still records tab not found,and i tried with other user also.

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replied on December 7, 2015

If you have records management and you can see the tab in Web Access but not in the Client, regardless of your user, I would recommend opening up a support case. 

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