Hi. I'm confused about how the "When" condition works when using multiple "When"'s for several rules tied to one database source. I want the lookup to find a row in the database that has the value in the ArticleID-opt-b-3-01 field in the SectionID column and the value entered in the "Enter the instance..." field in the InstanceID column for the first rule. The second rule is almost the same, but uses the. ArticleID-opt-b-3-02 field and the "Enter the instance...." field.
I created a rule as below:
The problem I'm having is that the first rule works. As soon as I enter information in the "Enter the instance..." field and click the Auto Fill button, the 8B3-02Revisions fields get the value from the database. However, the second rule doesn't seem to run. If I move the second rule above the first, the field for that rule gets the correct data from the database, but the other rule doesn't seem to work.
I've looked at the documentation, but I can't find anything about this. Does it have something to do with the same field having the Auto Fill button for both rules?
I'm sure I'm just missing something or not understanding how this has to be configured. Any help would be greatly appreciated!