Question

Multiple domains. System Administrator

Laserfiche Administration

Updated November 18, 2015

asked on November 11, 2015

Client has multiple domains and repositories existing on each domain.

They want to have System Managers set to be able to licenses users but those System Managers exist on a separate domain than the Laserfiche Server.

He states he is unable to add them as System Managers as a result.

Any ideas?

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replied on November 12, 2015

I am assuming you are talking about licensing users on Directory Server (License Manager). In the current setup if the domains do not trust each other then the best way I've seen is to add users for the other domain on the local machine.

However with Laserfiche 10 directory server you can have that one directory server be trusted from both domains. The directory server itself will do all authentication for both domains so that anyone can be added to whatever repositories you want.

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replied on November 12, 2015 • Show version history

No I mean the system managers. There are 15 different domains, all are not on the domain of the Laserfiche server.

When adding system managers on the server, because the users don't exist on the domain of the server, they aren't able to be added.

I was checking if there is a way to add them as a different domain users now to make them a system manager so they may be able to assign licenses.

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replied on November 12, 2015

Ahhh... Is there a trust relationship between the domains?

If so there might be a few ways:

If you can see multiple domains when in this view above, you should be able to swap the "from this location" to the right domain.

Otherwise you could create a local group on this machine and add people from those other domains to it, then add that group.

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replied on November 18, 2015

The multiple domains they have are currently each running their own LDAP server. would they need to build the trust between the LDAP domains? or just a trust with the Rio Server? They are eventually wanting to be able to use single sign-on.

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Multiple domains. System Administrator

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