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Question

Question

Change Forms Submitter

asked on November 4, 2015

Is there a way to change a Form submitter? We have a number of in-process Forms instances from an individual who is leaving our organization.

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Answer

SELECTED ANSWER
replied on November 16, 2015

This is probably going to need some database access and some sql. The "cf_bp_main_instances" table contains the user who initiated the process in the field "user_snapshot_id". This relates to a table called "cf_user_snapshot". If you are wanting to change the approvers of the process that information is located in "cf_bp_instance_approvers" also in the field "user_snapshot_id". Using the "id" from the "cf_user_snapshot" table, update the "user_snapshot_id" field with the "id" of the person replacing the person leaving. The sql would be as follows for approvers:

Update [database].dbo.cf_bp_instance_approvers set user_snapshot_id = [id of user];

and for instance initiators:

Update [database].dbo.cf_bp_main_instances set user_snapshot_id = [id of user];

That should take care of it.

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Replies

replied on November 6, 2015

Hi Joshua,

Yes, you can add and/or remove a Submitter. On the Access Rights page, you can set roles for users involved in the process. You can refer to this help file for more information.

replied on November 9, 2015

Hi Joshua,

 

For clarification, by in-process forms instance do you mean they started a forms process and it's currently waiting on an approver or another step before being sent back to the original submitter? This original submitter being the person who is leaving your organization and thus you want to change the pointer from that person to someone else before the process completes?

 

Cheers,

Carl

 

 

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replied on November 9, 2015 Show version history

Hi Carl,

 

That is correct. A user submitted a form. That form is waiting for approval. The submitting user is leaving our org. We want to transfer the in-process form submitter (pointer) to another user.

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