Hi,
We have a form where the submitter needs to make a radio button selection. Based on the selection made, a set of fields appear in the form (set from field rules).
Imagine, the users selects 'No', fills input to the fields. Now, goes back and selects 'Yes'.
The fields relevant to the selection 'No' disappear. But, the inputs made to these fields are not reset. This is causing a confusion in the next tasks.
The major problem is, there are 2 user tasks created when we switch between the radio buttons.
Can you please give me some inputs to test whether switching is the reason for multiple tasks being generated or could there be any other reason?
Cheers,
Sneha