You are viewing limited content. For full access, please sign in.

Question

Question

Delay When Opening Repository

Laserfiche Version 9
Updated November 4, 2015
asked on November 4, 2015 • Show version history

We have several clients attempting to open a repository, when clicking "Open" the client goes into "Not Responding" and finally opens about 20 seconds later.  Here are the errors I'm seeing in the logs:

10:13:08.974 [4672]   CGroupProvider::raw_GetAllGroupIdentifiers
10:13:08.974 [4672]    CGroupProvider::CacheGroupMembership
10:13:09.114 [4672]   CGroupProvider::raw_GetAllGroupIdentifiers
10:13:09.114 [4672]    CGroupProvider::CacheGroupMembership
10:13:24.152 [4672]    Exception: 0x80004005 [6000] (Unspecified error) (CGroupProvider::CacheGroupMembership at SecurityGroupProvider.cpp:111)
10:13:24.152 [4672]   CGroupProvider::raw_GetAllGroupIdentifiers
10:13:24.152 [4672]    CGroupProvider::CacheGroupMembership
10:13:24.168 [4672]    Exception: 0x80004005 [6000] (Unspecified error) (CGroupProvider::CacheGroupMembership at SecurityGroupProvider.cpp:111)
10:13:24.168 [4672]   CGroupProvider::raw_GetAllGroupIdentifiers
10:13:24.168 [4672]    CGroupProvider::CacheGroupMembership
10:13:24.184 [4672]    Exception: 0x80004005 [6000] (Unspecified error) (CGroupProvider::CacheGroupMembership at SecurityGroupProvider.cpp:111)
 

0 0

Replies

replied on November 4, 2015

This should be fixed in 9.1.0, what is the exact version of the client you are using (from the about dialog, or the beginning of the log file)? For reference this is bug# 107044.

0 0
replied on November 4, 2015

Client version is:  9.0.3.798

 

I will try a newer version, our server version is 9.1.1.545

 

Thanks

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...