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Question

Workflow creates duplicate shortcuts

asked on October 30, 2015 Show version history

We have a workflow that is supposed to find entries in a folder, and then for each entry, do a bunch of stuff, including create a shortcut:

 

 

Most of the steps here work fine, except the last activity, which creates a ton of duplicate shortcuts. For example:

Trying to figure out why this is happening, because the Create Shortcut activity is supposed to run only once per PO. Whereas it runs the same number of times as the number of results returned by the Find Entries activity before the loop. In the screenshot above, Find Entries activity found 21 results, so each PO got 21 shortcuts created for it, as opposed to once. Here is how the Create Shortcut activity is configured:

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Answer

SELECTED ANSWER
replied on November 5, 2015

How is it triggered from the Client? Are you selecting a folder or multi-selecting documents?

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Replies

replied on October 30, 2015

Are the shortcuts created by this one instance or are they created by other instances? In other words, is it an issue with this workflow definition or is the starting rule too permissive and shortcut creation re-triggers it?

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replied on October 30, 2015

Sorry, I should have specified. This is a business process triggered from LF client. The shortcuts are created in this workflow.

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SELECTED ANSWER
replied on November 5, 2015

How is it triggered from the Client? Are you selecting a folder or multi-selecting documents?

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replied on November 16, 2015

After talking to the users, this does indeed turn out to be user-error. Resolved by adding requirements to the business process for the starting entry to be the containing folder.

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replied on November 3, 2015

Hi Miruna. Should I open a support case for this?

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replied on November 3, 2015

Yes, there's nothing in the screenshots to troubleshoot with.

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