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Question

Upgrading Avante 9.2 to RIO 9.2

Updated October 30, 2015
asked on October 30, 2015

I have a client that is going to upgrade from Avante to a RIO licensing model. Will it just be a matter of installing the Directory Services, creating a Master License, generating a Server license and re-activating the original server (with the new key)?

Thanks in advance Laserfichers :)

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replied on October 30, 2015

Rio does not give you individual product keys anymore, just a single one for the master license. As Bert mentioned, you use that to generate the master license for Directory Service. Then register the Laserfiche Server in Directory Service, download the license, replace it in the server's install directory and restart the service. Any other products like Web Access and Quick Fields will also need to be registered and have their licenses updated.

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replied on October 30, 2015

That is correct.  Install Directory Service with the new master license and then generate new licenses for any of their licensed products.

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replied on October 30, 2015

Jonathan,

Is your client using Active Directory for named Users? We just did switch from Avante to Rio. We had to manually add all the users back to the system to be named users again.

 

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