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Question

Question

LASERFICHE SERVER STATUS IS OFFLINE

asked on October 26, 2015

Hello,

I would like to get your support.we have a Laserfiche installed on a virtual server.but we are stack in this few days

because we can't access repository.in fact the server is running on windows server 2012 and it starts normally but when you open laserfiche admin console you find the server status offline.

Please we need your help.

Thx

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Replies

replied on October 27, 2015 Show version history

That generally means that your license has expired.  To confirm this, please check your application log.  If it does show as expired, you will need to deactivate the old license (if using Avante) and reactivate (assuming that hardware changes invalidated the old license).  If you are on Rio, you need to make sure that the LF server can communicate with the Directory Server/License Manager and generate a new license for the server.

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