You are viewing limited content. For full access, please sign in.

Question

Question

Weblink not showing multiple Repositories

WebLink
Updated October 20, 2015
asked on October 20, 2015

Recently saw this issue where their primary repository, COD,  is already configured.  Adding another repository I chose the Add option and there isn't an option for the other repository located on the server.

It's a working Repository and there is no issues within.  Just to make sure I did do a server restart and service restart on the server to verify, no change though.

 

weblinkissue.PNG
weblinkissue.PNG (95.54 KB)
Download
1 0

Answer

SELECTED ANSWER
replied on October 20, 2015

From your initial post, you mentioned that WebLink already has a repository configuration set for COD. Now you're trying to add a second repository configuration for another repository. However, since the customer is using the WebLink Distribution Portal, that isn't allowed as specified by the licensing rules for that edition of WebLink. If the customer has a need to have WebLink configured for their multiple repositories, then you will need to contact the Laserfiche Order Desk to change the edition of WebLink the customer has as well as make sure to specify that they want WebLink to be able to connect to their multiple repositories.

1 0

Replies

replied on October 20, 2015

You can type the repository name into that field and not have to rely on the drop down.

0 0
replied on October 20, 2015

I am not able to type in the repository field.  Only search via the drop down menu.  Is there possibly a way to disable this or is the weblink not working properly?

0 0
View 2 previous replies
replied on October 20, 2015

Is this for the Web Distribution Portal or is the edition of WebLink the customer is using only licensed to connect to one repository? If you already have one repository configuration set, then adding a second repository configuration will enforce that a different repository can't be added.
 

1 0
replied on October 20, 2015

They are using Web Distribution Portal.

0 0
replied on October 20, 2015

I have only been trying to add another repository within the 1 registered weblink.

0 0
SELECTED ANSWER
replied on October 20, 2015

From your initial post, you mentioned that WebLink already has a repository configuration set for COD. Now you're trying to add a second repository configuration for another repository. However, since the customer is using the WebLink Distribution Portal, that isn't allowed as specified by the licensing rules for that edition of WebLink. If the customer has a need to have WebLink configured for their multiple repositories, then you will need to contact the Laserfiche Order Desk to change the edition of WebLink the customer has as well as make sure to specify that they want WebLink to be able to connect to their multiple repositories.

1 0
replied on October 20, 2015

Perfect.  Thank you!

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Attachments
Related Posts
Loading ...