Question

Server drive encryption: Any issues you have come across?

Updated November 11, 2015

asked on October 15, 2015

Our security team will be encrypting the drive share that contains the Laserfiche volumes. Windows 2008r2 has built-in Elliptical Curve encryption which will be used in this case. We desire to know if there are any gotchas or considerations we should know before or after the operation. Thanks

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SELECTED ANSWER

replied on November 3, 2015

Basic question, but have you confirmed that the Lf Service account can see through the encryption? That's the one that matters.

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Replies

replied on October 16, 2015

For Laserfiche the encryption process is transparent , there is no additional steps.

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replied on October 15, 2015

I would think that as long as LF sees it like a regular disk volume you should be just fine. I have local volumes and volumes I reference via UNC path and everything works just fine as long as the permissions are correct.

One question - does the Windows encryption remount the drives after a reboot automatically or does it require a key or password to be entered? That's one reason LF native encryption isn't recommended - if you restart the services someone has to manually remount the volumes by entering the passwords.

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replied on November 3, 2015

No password or key needs to be entered. But we had issue viewing files when we tried on test server. I am posting about that below.

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replied on November 3, 2015

We expected the encryption to go smoothly as far as LF images are concerned. But I could not view images after Microsoft EFS encryption as shown in attachment below. We had to decrypt and next step is to encrypt using LF service account and see if that works. Any ideas?

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SELECTED ANSWER

replied on November 3, 2015

Basic question, but have you confirmed that the Lf Service account can see through the encryption? That's the one that matters.

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replied on November 11, 2015

Using LF service account while encrypting has worked. We will encrypt one repository at a time. So far seems like it is working well.

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Server drive encryption: Any issues you have come across?

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