You are viewing limited content. For full access, please sign in.

Question

Log in failed because the number of sessions has reached the licesed limit

Laserfiche

Updated October 13, 2015

asked on October 13, 2015

Hello Everyone,

I tried to log in on Laserfiche Client and I am having this error :

Log in failed beacuse the number of sessions has reached the licensed limit or the user account has reached its session limit....

Can anyone help me please.

Please note that I entered the correct username and password

Regards,

Ketsia

| Download

1 0

Replies

replied on October 13, 2015

Hi thank you for your answers guys will check this out. The license that I have had expired by the way.

Thanks,

Ketsia

1 0

replied on October 13, 2015

Are you on Team/United (Concurrent) licensing or Avante/Rio (Named) licensing?

If Team/United, do you have any available full or read only licenses? If you are trying to use read only, is the checkbox checked in the User (or group) profile properties?

If Avante/Rio, have you assigned a named license to the user? Are you using one license per user or machine?

0 0

replied on October 13, 2015

are you using Laserfiche Accounts or Windows Active Directory Accounts?

0 0

replied on October 13, 2015

Please verify in the Laserfiche Administration Console for the specific licensing. You do not need to log into the Administration Console to check your licensing. I would check your license on the server. You may have to relicense the server. I have seen this before if there is a hardware change or a corrupted license file.

0 0

You are not allowed to follow up in this post.

Question

Question

Log in failed because the number of sessions has reached the licesed limit

Replies

Sign in to reply to this post.