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Question

Question

Extracting attachment names from emails

asked on October 7, 2015

Are there any plans to allow the mapping of email attachment names into a template field so they may be searched on?

The ability to populate a field to indicate if the email has any attachments (i.e. yes/no) would be good also but I think that has already been raised.

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Replies

replied on October 9, 2015

Hi Nigel, 

Sounds like you want to populate a field with the name of an email attachment. Using our Outlook integration, you can edit the email's metadata to include the attachment's name before saving it directly into the repository. Importing from Outlook allows you to keep the documents attached or linked together.

Although we currently cannot automatically map an attachment’s name to a field, you could create a workflow to add a metadata field of an entry’s name. Feel free to reach out to us if you have any questions.

Also, I’ve passed your request along to our developers and the team will consider for a future release!

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replied on August 2, 2018

Will this be put into a future release? or better still, an alternative icon as per Microsoft Outlook showing which emails contain attached files?

As a new client, this was seen as one of the major negatives by staff who now struggle to find the email that contained an attachment

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