You are viewing limited content. For full access, please sign in.

Question

Error Code 9451

Laserfiche Audit Trail Version 9 Search and Retrieval

Updated September 30, 2015

asked on September 30, 2015

Hi,

My search bar on the desktop client gives me error code 9451: The search catalog could not be created or it failed to start. Please check the Windows Application event log for details. [9451].

I'm unsure what steps I need to take to fix this. I'm not familiar with the event log. Can anyone advise me as to how to fix this issue?

Image Attached.

Thanks.

LF Error Code 9451.png (51.16 KB)

| Download

0 0

Replies

replied on September 30, 2015

The event log is on the LF server machine, so an administrator might need to check it. From windows explorer, right click on "Computer" and choose "Manage" to open Computer Management. Find the Application log like in this screenshot:

The event will be with a Source of "LFS".

1 0

replied on September 30, 2015

Thanks Rob,

I'm assuming i'll need to reach out to the IT team on my side? I don't see an event with LFS under source.

0 0

replied on September 30, 2015

Yes, ask IT to look into it.

0 0

Question

Question

Error Code 9451

Replies

Sign in to reply to this post.