Hi Lynette,

Because your Forms users are named users, their password settings are managed centrally in the Administration Console. While users can be prompted to change their password in Web Access and the Client, it is not possible in Forms at this time. Generally, this is because Forms is not offered as a standalone product since it interacts with multiple other Laserfiche components. Participant license users are able to change their passwords directly from Forms because their accounts are not meant to be used with other parts of the Laserfiche suite, and they only interact with processes rather than create them.

For named users, you can have them change their password upon initial login in the client or Web Access, which will change the password for their general Laserfiche account. If this is inconvenient, you could consider using Windows authentication so that users simply use their Active Directory credentials at sign-in and don't have to create a new password at all. Hope this helps!