You are viewing limited content. For full access, please sign in.

Question

Question

Forms 'submission cannot be previewed' error

asked on September 28, 2015 Show version history

Hi,

I've been working on a form and everything seems to run fine until I try to submit it. It then says "Loading Submission" for about 30 seconds before displaying the message "Your submission cannot be previewed at this time".

Although it says the form has been submitted it hasn't been emailed or saved to the repository like I want it to and when trying to view the results I get the error "Laserfiche forms encountered and internal error".

I've already tried restarting the forms service, removing my custom javascript, removing all tasks from the process modeler and submitting other forms - which work fine.

Any help on this issue would be greatly appreciated!

Cheers, Dan.

0 0

Replies

replied on September 28, 2015

Have you checked the event viewer under windows logs - Applications? I have been able to resolve a lot of problems with forms from information from there.

1 0
replied on September 29, 2015

Hi Joel, yep I did check the event viewer and it gave the error:

'' is an invalid expanded name

I then found this KB article which says it could be because there is a variable with no name but as far as I'm aware all my variables are named. I have now recreated the form from scratch and everything is working fine. Must have either been a bug or I overlooked something first time round.

Thanks for your response!

0 0
replied on September 28, 2015

Hi there,

Can you open a support case and provide the business process with the form?

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.