Hello,

I was building a custom form however after selecting a few themes I can no longer preview as I get an error message saying Laserfiche Forms has Encountered a Problem. In Addition to this I can no longer enter the theme page as I get an error hence I am unable to change the theme and can not fix the problem.

I have tried restarting the service and the IIS. My server manager shows the following:

9/27/2015 12:43:05 AM

Message: Object reference not set to an instance of an object.

Stack trace:    at Laserfiche.Forms.Routing.RoutingContext.InitializeRoutingContext(Int32 procWorkerInstId, Int32 processId, Int32 boundaryEventStepId, SubmissionDataSet inputData, Int32 mainProcInstId, Int32 refMainProcInstId)

   at Laserfiche.Forms.Routing.RoutingDispatcher.RunProcess(Int32 processWorkerInstanceId, Int32 processId, Int32 boundaryEventStepId, SubmissionDataSet inputData, Int32 mainProcessInstanceId, Int32 refMainProcessInstanceId, Int32 lastSubmissionId)

   at Laserfiche.Forms.Routing.RoutingEngineService.RunRouting(RoutingRequestParameters requestParam)

   at Laserfiche.Forms.Routing.RoutingEngineService.<>c__DisplayClass1.<StartRouting_Async>b__0()