My lf mobile app crash at the moment of open it after the most recent IOS even with the most recent version of mobile.
Test it in iPhone 4S and iPhone 6.
Any info about this?
You can try Espaniol-Mexico (es-Mx) or English-UnitedStates (en-US) as those work but en-MX currently doesn't. Until the fix is available please use this workaround.
Hi Gerado,
LF iOS app 9.2.5 is available on App Store, including the fix for app crash caused by device region setting.
https://support.laserfiche.com/KB/1013681
Natalie
What version of the app are you using? The version we have in the app store (version 9.2.4.537) should work on both iOS9 and 9.1.
IOS 9.0.1 with app 9.2.4
Did you try to uninstall and clean install the app see if problem persists?
You should open a support case so we can instruct you how to collect crash logs from the device. We cannot reproduce the problem on iOS9, 9.0.1 and 9.1 beta on a couple of iPhone6 devices we tried.
Hi Gerardo,
Which language runs on your iPhone?
It's in english the two of them
OK let me open a case.
What about the region? It seems like some regions do not work. Maybe you can try finding one that works temporarily until this problem is addressed.
You can try Espaniol-Mexico (es-Mx) or English-UnitedStates (en-US) as those work but en-MX currently doesn't. Until the fix is available please use this workaround.
Hi Gerado,
LF iOS app 9.2.5 is available on App Store, including the fix for app crash caused by device region setting.
https://support.laserfiche.com/KB/1013681
Natalie