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Question

Question

Image Dimensions for Stored LF Form

asked on September 15, 2015 Show version history

Hey,

I was doing some work with a client that had some sample documents from pre-9.2 Forms, and it appears that the "Save to LF" dimensions have changed between 9.1 and 9.2.  The TIFF is the same size overall, but the border padding on the LF Form image is different (wider borders).  Is there a way to adjust this back to what it was previously?

Nothing about the form itself has changed between the versions.  It is still 1000px wide, yet now everything appears smaller on the stored pages because the form image takes up less area on the TIFF.  The client would like the option of printing these forms, should their clients request it, but they are not happy with how these forms now look when printing.

Is there any way to revert this change, or adjust these settings?

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Answer

SELECTED ANSWER
replied on September 21, 2015

Hi there,

We are unable to reproduce the different border padding issue. Please open a support case with the process and the PDFs for us to further investigate.

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