Question

Forms save to repository - takes 2 minutes

Forms

Updated September 15, 2015

asked on September 14, 2015

Regardless of the size of the form, the Save to Repository takes two minutes for the form to show up in the Laserfiche folder. All components (Laserfiche, workflow, forms, IIS) are on the same physical server. The folder that is created and named based on data from the form (ie name), gets created in the repository very quickly. But it takes two minutes for the form to be saved in the folder. This has not always been the case. this behavior started after upgrading to 9.2. Any ideas?

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replied on September 14, 2015

It is my understanding that when the form is saved to the repository it uses a program named wkhtmltopdf to do that. You may see if you can watch the activity of that executable to see if it is maxing your processor or RAM and that could be causing the slow down. Since you have everything on the same server, the different pieces of the Laserfiche software are fighting each other for resources.

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replied on September 15, 2015

Thanks for the response. I've checked resources and CPU and RAM are great.

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Forms save to repository - takes 2 minutes

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