Form loading in middle when in an iframe

asked on September 14, 2015

We have a Laserfiche Form that is fairly long and requires scrolling when loaded in a browser. This form is contained within an iframe on our website. When the page loads that contains the iframe, the Laserfiche form loads somewhere near the middle of the form which then requires the user to scroll back to the top of the page to start the form.

The form loads normally when not in an iframe (top of form).

The only thing we noticed is that there are two radio button fields on the form and they are both required. The page seems to be loading at the first required radio button field.

It does not matter what browser or what platform we try it on (Windows or Mac), it has the same behavior.

Anyone seen anything like this or have ideas as to what might be causing it?

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APPROVED ANSWER

replied on September 14, 2015 • Show version history

Please open a support case with your reseller and provide a copy of the business process .xml file so we can investigate the form you're using.

This issue couldn't be recreated when we used a generic form (just added various fields to make the form relatively long and placed a required radio button field somewhere near the middle) and a basic html page

<!DOCTYPE html>
<html>
<head>
<title>Form in iframe</title>
</head>
<body>
<iframe width="1000" src="http://server/Forms/QTo6v"></iframe> 
</body>
</html>

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replied on September 24, 2015

A support case was created and a generic HTML page with an iframe like the one mentioned above was used with the cusotmer's business process and form and shown to work fine so the issue wasn't with Forms but rather the site that had the iframe.

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Form loading in middle when in an iframe

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